Shipping policy
Processing & Delivery Times Physical orders are fulfilled by third-party partners. Estimated processing and delivery times vary by product and destination and will be provided at checkout. WealthWellnessX is not responsible for delays caused by shipping carriers, customs, or circumstances beyond our control.
Address Accuracy It is the customer's responsibility to provide a complete and accurate shipping address at checkout. WealthWellnessX is not responsible for orders delayed, lost, or undelivered due to incorrect or incomplete address information provided by the customer.
Undeliverable / Returned-to-Sender Packages If a package is returned to the shipper due to an incorrect address, failure to claim the package, or refusal of delivery by the customer, the package will not be automatically reshipped or refunded. In these cases:
- The customer may request reshipment, which will incur an additional shipping fee to cover re-delivery costs.
- Original shipping costs and product costs are non-refundable in the event of a return-to-sender caused by customer error.
Lost or Stolen Packages WealthWellnessX is not responsible for packages confirmed as delivered by the carrier's tracking information but reported as lost or stolen by the customer. We recommend contacting the carrier directly in these cases. We're happy to assist by providing tracking details and carrier contact information.
International Orders International customers are responsible for any customs fees, import duties, or taxes assessed by their country. These are not included in the product or shipping price and are the customer's responsibility upon delivery.